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  1. Engelbert Strauss
  2. Orders and processing
  3. Return shipment and exchange

Return shipment and exchange

  • Can I return ordered goods?
  • How do returns work?
  • What should I do if the delivered items are defective or do not meet my expectations?
  • What is not permitted for exchange?
  • I have no returns form. What should I do?
  • Are refined products excluded from exchange?
  • How should returns be packaged?
  • How long do I have to exchange items?
  • I have received the wrong size or colour. How should I proceed?
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Engelbert Strauss ApS

Ny Banegårdsgade 48

8000 Aarhus C

Phone 70 20 91 18
Fax 70 20 91 19
Mail info@engelbert-strauss.dk
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