Skip to main content
Engelbert Strauss Help Centre home page
Cart Image To the online shop
  1. Engelbert Strauss
  2. Orders and processing

Orders and processing

Payment process and invoice

  • What payment methods do you support?
  • Where can I find the bank details?
  • Why was the PayPal payment not completed?
  • Are values listed on invoices gross or net?

Order procedure

  • Where can I get vouchers?
  • How do I receive my customer number?
  • Where can I see my customer number?
  • Can I change my address?
  • Can only companies submit orders or are orders also open to private customers?

Return shipment and exchange

  • Can I return ordered goods?
  • How do returns work?
  • What should I do if the delivered items are defective or do not meet my expectations?
  • What is not permitted for exchange?
  • I have no returns form. What should I do?
  • Are refined products excluded from exchange?
See all 9 articles

Shipping and delivery

  • What are the delivery times at Engelbert Strauss?
  • How long are delivery times for work clothing with print or embroidery?
  • Part of my order has not been delivered. When will the rest of my items arrive?
  • How high are shipping costs?
  • Can I have my order sent to another address?
  • Is it possible to track my delivery?
See all 7 articles

LANGUAGE SELECTION

  • English (GB)
  • Dansk

Engelbert Strauss ApS

Ny Banegårdsgade 48

8000 Aarhus C

Phone 70 20 91 18
Fax 70 20 91 19
Mail info@engelbert-strauss.dk
DATA PROTECTION TERMS AND CONDITIONS IMPRINT CANCELLATION POLICY OS PLATFORM